Returns & Exchanges

Due to the perishable nature of our functional chocolate products, we generally do not accept returns; however, we are committed to ensuring your satisfaction and will replace any orders that arrive damaged or defective.

Return Process

• 1.
  Contact Support

  Reach out to our customer experience team within 14 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  Attach clear photos of the packaging and product if you are reporting damage or a quality concern to help us expedite your claim.

• 3.
  Review Process

  Our team will review your request within 2 business days to determine eligibility for a replacement or store credit based on our food safety guidelines.

• 4.
  Resolution

  Once approved, a fresh supply of Tabs® will be shipped to you immediately at no additional cost, or a refund will be issued to your original payment method.